privacy policy

Privacy Policy
Cookies Policy

Privacy Policy


(Art. 13 of EU Regulation 2016/679)

In accordance with Article 13 of the EU Regulation 2016/679 (hereinafter referred to as GDPR) on the protection of personal data,SUP tours Lanzarote informs you that the personal data collected, with reference to the contractual relations established or to simple requests for information, will be processed in compliance with the above-mentioned legislation.

In relation to the above treatments, SUP tours Lanzarote also provides the following information:


Personal data collected, , upon your free and express consent by contacting the contact details on the site, are exclusively related to:
– Identification data necessary to fulfil the services you have requested such as providing an invoice, carrying out an inspection or requesting specialist services. Data such as name, surname, address, telephone, fax, e-mail etc.
– Fiscal data if required by law in order to provide the requested services such as tax code, VAT number.


The person responsible for the processing of personal data is Guida Mara, whom the interested party may contact at any time to exercise the rights referred to in Article 13.2 letters b, c, d., using the telephone and email address indicated in the footer of the site or in the “contacts” section of the menu.


The purposes of the processing of personal data are as follows:

  • to deal with all requests for services or enquiries received;
  • fulfilment of legal obligations related to the contractual relationship;
  • organisational management of the contractual relationship;
  • communications concerning the contractual relationship;
  • if explicitly requested, inclusion in a contact list for future updates and communications.

Personal data will be processed in paper, computerised and telematic form as necessary and entered into the relevant databases that can only be accessed by the Data Controller and any authorised persons. With regard to data processed in electronic form, it is emphasised that all appropriate security measures have been taken to protect the rights, freedoms and legitimate interests of the data subject as per Article 22.3 of the GDPR.


In relation to the purposes indicated in points 1, 2 and 3 of the previous paragraph, the data may be communicated to the following subjects or categories of subjects indicated below:

  • Recognised firms of accountants relating to the business support profession when the communication is required by law, or is in the interest of the subject (natural or legal person);
  • Recognised solicitors’ firms related to the profession of business assistance when the communication is required by law, regularly assigned to this form of processing in full compliance with the measures in force, or when the communication is in the interest of the subject.

The data owner also states that he does not intend to transfer the data to a third country outside the EU or to an international organisation outside the EU.


At the end of the performance, provision of the service or response, personal data will be retained solely for historical or statistical purposes, in accordance with the law, regulations, EU legislation and codes of ethics and good conduct subscribed to pursuant to Article 40 of the GDPR, for a period as per applicable law (usually 10 years), or, if not subject to any law, for a period not exceeding five years. Beyond that period, personal data will be kept anonymously, or will be destroyed.


In relation to the aforementioned processing operations, the data subject has the right to request access to and rectification or erasure of his/her personal data or restriction of the processing concerning him/her or to object to its processing, as well as the right to data portability.


Where the processing is based on consent, the controller shall inform the data subject that he or she has the right to withdraw it at any time without prejudice to the lawfulness of the processing based on the consent given before the withdrawal.


The data controller informs the data subject of his right to lodge a complaint with a supervisory authority, in which case he will have to ask for information using one of the systems indicated above to contact him.


The provision of data and its processing are mandatory in relation to the purposes relating to tax obligations; it follows that any refusal to provide data for such purposes may make it impossible for the data controller to continue the professional relationships and legal obligations. The provision of data and its processing is optional in other cases, without any consequences.


The owner informs the interested party that there is no automated decision-making process on this site, so in particular there is no profiling system.

Cookie policy

Use of cookies or the “Site” use the Cookies to make its services simple and efficient for users viewing the pages of Users viewing the Site will see minimal amounts of information inserted into the devices in use, whether computers or mobile devices, in small text files called “cookies” stored in the directories used by the User’s web browser. By disabling cookies some of our services may not function properly and some pages will not display correctly. There are different types of cookies, some to make the use of the Site more effective, others to enable certain features. By analysing them in detail, our cookies allow us to:

  • store the preferences entered
  • avoid re-entering the same information several times during the visit, e.g. username and password
  • analyse the use of services and content provided by to optimise the browsing experience and the services offered

Types of cookies used by

Below are the different types of cookies used by according to the purpose of use

Technical Cookies

This type of cookie is strictly necessary for the proper functioning of certain sections of the Site. They are of two categories: persistent and session:

  • persistent: once the browser is closed they are not destroyed but remain until a preset expiry date
  • session: are destroyed each time the browser is closed.

These cookies, which are always sent from our domain, sare necessary in order to display the site correctlyand in relation to the technical services offered,and will therefore always be used and sent, unless the user changes the settings in their browser (thus affecting the display of the site’s pages).

Analytical cookies

The cookies in this category are used to collect information on the use of the site. will use this information for anonymous statistical analysis to improve the use of the Site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects data in an anonymous form on the activity of users and how they arrived at the Site. Analytical cookies are sent by the Site itself or by third-party domains.

Third-party analytics cookies

These cookies are used to collect information on the use of the Site by users in an anonymous form such as: pages visited, time spent, traffic origin, geographical origin, age, gender and interests for marketing campaigns. These cookies are sent from third party domains external to the Site.

Cookies to integrate third-party software products and functions

This Types of Cookies integrates functionality developed by third parties within the pages of the Site such as icons and preferences expressed in social networks for the purpose of sharing site content or for the use of third-party software services (such as software to generate maps and other software offering additional services). These cookies are sent by third-party domains and by partner websites which offer their functionality between the pages of the Site.

Profiling cookies

These are the cookies needed to create user profiles in order to send advertisements in line with the preferences expressed by the user on the pages of the Site. We do not use profiling cookies on our Site., under current legislation, is not required to seek consent for the technical cookies, as they are necessary to provide the services requested. For all other types of cookies, consent may be expressed by the User in one or more of the following ways:

  • Through specific browser configurations used or the relevant computer programmes used to navigate the pages that make up the Site.
  • By changing settings in the use of third-party services

Either of these solutions may prevent you from using or viewing parts of the Site. Third-party websites and services  The Site may contain links to other websites that have their own privacy policy, which may be different from that adopted by and which is therefore not responsible for other sites.

Cookies used by

Type of Cookie Description of use Data collected Policy Link and Place of processing
Youtube and third party services ofGoogle Inc. Youtube is a social network dedicated to the display of video content and is managed by Google Inc. with the possibility of integrating content within its pages. Cookies and usage data Privacy Policy
Akismet by Automattic Inc. The Akismet service is necessary to protect the pages of this site from SPAM and is provided by Automattic Inc. Various types of Data (specified in the privacy policy of the service) Privacy Policy
Google Analytics Google Analytics primarily uses proprietary cookies to generate reports about how visitors interact with websites. These cookies are used to store information that does not personally identify users. Browsers do not share proprietary cookies across domains. Cookies and usage data Privacy Policy
Google Fonts by Google Inc. Google Fonts is a service for incorporating and displaying customised font styles and is operated by Google Inc. Cookies and usage data Privacy Policy

How to disable cookies via browser configuration

  1. Run the Chrome Browser
  2. Click on the menu in the browser toolbar next to the url entry window for browsing
  3. Select Settings
  4. Clic on Show Advanced Settings
  5. In the ‘Privacy’ section, click on button “Content settings
  6. In the “Cookies” section you can change the following cookie settings:
    • Allow data to be saved locally
    • Change local data only until the browser is closed
    • Preventing sites from setting cookies
    • Blocking third-party cookies and site data
    • Managing exceptions for certain websites
    • Deleting one or all cookies

Mozilla Firefox

  1. Run Mozilla Firefox
  2. Click on the menu on the browser toolbar next to the url entry window for navigation.
  3. Select Options
  4. Select the panel Privacy
  5. Clic on Show Advanced Settings
  6. In “Privacy” section clic on the button“Content settings
  7. In the section “Tracking”you can change the following cookie settings:
    • Require sites not to make any tracking
    • Notify sites of willingness to be tracked
    • Do not communicate any preference regarding the tracking of personal data
  8. From the section “Chronology” is possible to:
    • By enabling ‘Use custom settings’ select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specified period (until they expire, when you close Firefox or ask for them each time)
    • Removing individual stored cookies

Internet Explorer

  1. Run Internet Explorer
  2. Click on the button Tools and choose Internet options
  3. Click on the tab Privacy and in the Settings section change the slider to the desired cookie action:
    • Block all cookies
    • Allow all cookies
    • Selecting which sites to get cookies from: move the cursor to a midpoint so that you do not block or allow all cookies, then press Sites, in the Website Address box enter a website and then press Block or Allow

Safari 6

  1. Run Safari
  2. Click on Safari, select Preferencies and click on Privacy
  3. In the section Block Cookies specify how Safari should accept cookies from websites.
  4. To see which sites have stored cookies click on Details

Safari iOS (mobile devices)

  1. Run Safari iOS
  2. Click onSettings and then Safari
  3. Click on Block Cookies and choose among the options: “Never”, “Third parties and advertisers” or “Always”
  4. To clear all cookies stored by Safari, tap on Settings, then on Safari and finally on Delete Cookies and Data


  1. Run Opera
  2. Click on Preferences, then Advanced and finally Cookie.
  3. Select one of the following options:
    • Accept all cookies
    • Accept cookies only from the site you are visiting: third-party cookies and cookies that are sent from a domain other than the one you are visiting will be rejected
    • Never accept cookies: all cookies will never be saved

This page is visible by means of a link at the bottom of all the pages of the Site in accordance with art. 122 second paragraph of Legislative Decree 196/2003 and following the simplified procedures for information and acquisition of consent for the use of cookies published in the Official Gazette no. 126 of 3 June 2014 and its register of provisions no. 229 of 8 May 2014.